
Testimony
of Kelly McGivern
President and CEO of the Ohio Association of Health Plans
Before the House Select Committee on Quality Health Care
Representative Greg Jolivette, Chairman
September 24, 2002
Mr. Chairman and members
of the Committee, thank you for the opportunity to testify today. My name
is Kelly McGivern and I am the President and CEO of the Ohio Association
of Health Plans. OAHP is the statewide trade association that represents
companies that provide health insurance benefits to over six million Ohioans.
I am here today as a member of the Ohio Chamber of Commerce Health Care
Initiative. I, along with representatives of my member companies, have
been participating in the discussions being organized by the Chamber focused
on increasing access to health care benefits to Ohioans. Our role in this
group is to provide feedback from the health insurance industry on the
hurdles we face in trying to provide cost effective high quality
health care benefits to Ohios citizens as well as learn about the
hurdles facing other parties involved in the health care system.
One of the biggest obstacles facing our members and everyone else in the
health care system is rising costs. Hospitals, physicians, urgent care
facilities, community clinics, state and local governments, insurers, employers
and individuals are all experiencing increased costs for health care services.
No one is immune. Therefore it is imperative that we all work together
to find reasonable solutions that do not provide relief on one side and
exacerbate the problem for another.
Our role in the health care systems is to work with employers to provide
a health benefit product that meets the health care needs of individual
employees, the financial constraints of those paying the bill and provides
information on the quality of medical outcomes and patient safety. The
end result has been broad access to health care benefits but without an
understanding of the real cost of those benefits.
In todays marketplace, employers are demanding more proof of the
quality that managed care brings to the table, flexibility in designing
new benefit packages and justification for increased premiums. At the same
time, providers are demanding higher reimbursements to keep up with their
growing health care costs and relief from administrative paperwork. Finally,
government is increasing the amount of documentation needed to operate,
implementing rigorous requirements to ensure protections for consumers
and providers and because of its nature is unable to respond quickly to
provide needed flexibility being demanded in the health care system. All
of these demands add increased costs to an already expensive product.
Our industry is struggling to respond to all of these demands within a
health care system that has strong, twisting roots that run deep and intersect
numerous streams and valleys.
So where do we go from here?
1) We believe there needs to be more consumer accountability and responsibility
for health care decisions. In fact, the marketplace is demanding it. Faced
with double digit premium increases 13% last year, employers are
faced with tough decisions on scaling back benefits, passing more of the
cost to their employees, or reducing other benefits and compensation.
The convenience and low out of pocket costs that have been the norm in
managed care benefits have resulted in a society which believes it costs
$10 to see their doctor or get a prescription filled. Additionally lifestyle
choices have increased health risks. Until consumers begin to make decisions
based on cost and quality, they will never become a part of the solution
to the crisis we face. New health insurance products place the consumer
in the driver seat: from picking the physicians in the network to determining
their co-pay levels these consumer driven products will shift the
decisions and responsibility back to consumers. In order to accomplish
consumer activism in the health care system they need to have information
readily available about cost and quality and be educated on how to use
both.
2) Next, in order to respond to the growing demand to be innovative and
flexible there needs to be a regulatory structure in place that accommodates
the fast changing health care environment and the ability to provide necessary
products in the marketplace. For example, HMOs in Ohio are having difficulty
competing and responding to employer requests for flexibility in co-pays.
Just like your car insurance your co-pay or deductible has a direct
impact on the premium you pay. In simple terms, if you increase co-pays
you can reduce the premium thus expanding access to health insurance
benefits. Unfortunately, Ohio law and ODI policy artificially determine
these limits for HMOs but not other health insurance products and as a
result negatively impact the ability to market a product that employers
and individuals are demanding and places HMOs at a competitive disadvantage.
This is just one example of the myriad of regulatory hurdles that create
competitive differences among companies and stifle innovation in the market.
3) Finally, all of the parties involved in our group agree that there
needs to be reforms to Ohios tort laws to rein in the cost of lawsuits
against the health care system. The inability to predict the reserves
needed to cover a medical lawsuit due to unlimited jury verdicts creates
uncertainty and conservative pricing of these malpractice insurance products.
Additionally, faced with the fear of frivolous lawsuits, physicians practice
defensive medicine often ordering tests they might not otherwise have
ordered. All of this adds to the overall cost of health care. Finally,
if providers facing escalating costs of malpractice insurance elect to
leave the practice of medicine all Ohioans end up suffering.
These are just a few of the many topics the Ohio Chamber group has been
discussing. Our members are committed in their participation with all these
parties to jointly discuss and pursue changes that can be made to increase
access to health care for Ohioans. I would like to thank the Ohio Chamber
for their leadership in bringing all sides together and your willingness
to take time to hear from interested parties on the challenges in the health
care system.
( If we could all play musical chairs and spend a day in our peers
shoes we could accomplish so much more) Rescue me society refuse
to stop smoking, drinking, or eating high fat foods and dont exercise
or take good care of their body. Do when something goes wrong they
are quick to want an instant fix immediately from their primary care provider
or better yet the ER where more and more individuals are turning for primary
care.
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